Pick the opening text that matches the request: inspection, leak, or storm. Set the rest to follow on the days shown.
02
Make it sound like you
Fill the brackets with the real address, dates, and photos from the inspection. Never describe damage you haven’t seen.
03
Put it to work
Pause the texts as soon as the homeowner replies or books, and have a person answer.
Before you send anything
Swap every [bracket] for your real details.
Read it out loud. If you wouldn’t say it, change it.
Text only homeowners who asked to hear from you, and include a way to opt out.
Written by BlueSmith as examples. Not client messages or results.
COPY AND USE
Roofing follow-up text templates, ready to copy.
01
Day 0 · first text after an inspection request
Only text homeowners who opted in. Name the business and include the opt-out line in the first message.
Hi [First name], [Your name] here from [Company]. Your roof inspection request for [address] just came through. I’ll call shortly from this number to find a time that works.
Reply STOP to opt out of texts.
02
Day 0 · active leak
Give a real next opening. Don’t promise same-day if you can’t keep it.
Hi [First name], [Your name] at [Company]. Sorry about the leak. Until someone can get up there, a bucket and a towel under the drip help protect the ceiling and floor. Our next opening for a leak check is [day and time]. Want it?
Reply STOP to opt out of texts.
03
Day 0 · after a storm
After a storm, homeowners hear from a lot of roofers. Be the calm, specific one, and don’t suggest damage you haven’t seen.
Hi [First name], [Your name] with [Company], following up on your request after the [date] storm. We’ll check the shingles, flashing, and vents, and send you photos of what we find, damage or not. What day works for an inspection?
Reply STOP to opt out of texts.
04
Day 1 · second try
Hi [First name], tried calling about the roof at [street]. One quick question so we come prepared: is this a leak, storm damage, or a replacement you’re planning? Book a time here if that’s easier: [booking link]
05
Inspection day · sending the photos
Send the same day. Photos from the roof are often what earns the homeowner’s trust.
Hi [First name], here are the photos from today’s inspection. [photos]
What we found: [issue 1] and [issue 2].
Your written estimate is coming by [day]. Happy to go over any of these by phone.
06
Only if they’re filing a claim
Send only if the homeowner told you they’re filing an insurance claim. The claim and its outcome are between them and their insurer.
Hi [First name], since you mentioned you’re filing a claim, the inspection photos and our written estimate are yours to share with your insurance company if that’s useful. Let me know if they ask for anything from us.
07
Day 3 after the estimate · material options
Hi [First name], any questions on the roof estimate? Some homeowners like to see [material option A] and [option B] side by side. I can text you photos of both on finished homes nearby.
08
Day 7 after the estimate · timing
Ask about their timeline. Don’t invent one for them.
Hi [First name], checking in on the roof. Are you still hoping to have it done before [season or event you discussed], or has the timing moved?
09
Day 14 · last active text
Hi [First name], [Your name] at [Company]. I’ll leave the roof estimate with you and stop texting for now. If a leak shows up or you’d like an updated number later, reply here anytime.
10
Before install day · what to expect
Hi [First name], we’re set to start your roof on [day]. The crew arrives around [time]. Please move cars out of the driveway and take down anything fragile hanging on walls closest to the work. Questions? Reply here.
RUN YOUR NUMBERS
Roofing lead value: what’s a roof replacement lead worth?
Leak calls and full tear-offs land in the same inbox. Price the leads you want, the replacements, so you know what to pay for them.
$
Each lead is worth (revenue): $2,160
Each lead is worth (revenue)$2,160
Gross profit per lead
$756
Leads per signed job
8.3
$18,000 project, 35% margin, 40% of leads booked, 30% of estimates closed.
Yes. After a storm, homeowners get knocks, flyers, and calls from roofers they’ve never heard of. A short, specific text that promises photos of whatever you find, damage or not, stands out more than pressure does.
How should I bring up insurance?
Only if the homeowner raises it. If they tell you they’re filing a claim, offer your photos and written estimate for them to share. Don’t predict what a claim will cover or suggest they file one.
Why send inspection photos by text?
Most homeowners will never climb up and look. Photos turn your findings into something they can see, show to a spouse, and compare against another roofer’s estimate.
Can these run during a busy storm season?
That’s when they matter most. Automated first replies and reminders keep every request answered while your crews are on roofs. Just keep the openings you quote honest.
Want this running without you typing it?
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